Common questions about our service.
Yes — 6 days a week across Charleston, Mount Pleasant, North Charleston, Summerville, and Goose Creek. We cover all of the Charleston Metro including barrier island communities like Isle of Palms and Sullivan's Island.
Charleston's relative humidity runs 75–85% through the summer months — one of the highest in the Southeast. Front-load washer door gaskets need to fully dry between loads to prevent mold. In Charleston's persistent Lowcountry humidity, they often can't. Leaving the door ajar after every load and running a monthly hot cleaning cycle significantly slows this pattern.
Yes — exterior appliance components on properties within a mile or two of the ocean on Isle of Palms, Sullivan's Island, James Island, and Folly Beach show accelerated corrosion from salt air exposure. We assess coastal exposure on every relevant service call near the water because it changes which components to prioritize and what to expect from repair longevity.
Hurricane-season power surges — from June through November — fry control boards on refrigerators, washers, ovens, and dishwashers when the grid restores after a tropical weather event. An appliance that stops working after a named storm or major power event is a surge-damage candidate before it's a mechanical failure.
Charleston Water System at 50–80 PPM is very soft — drawn from the Edisto River and Bushy Park Reservoir. Calcium fill valve failures common in Spokane (150–200 PPM) or Castle Rock (300+ PPM) are not a Charleston pattern. Ice maker fill valves here typically last 12–18+ years without filtration.
Yes — we assess vintage gas connections on every older Charleston Peninsula home before beginning any gas range diagnosis. The Historic District has homes with original 19th-century gas line routing, vintage flex connectors, and layered infrastructure from multiple renovation eras.
Travel, arrival, and full appliance diagnostic inspection. Applied toward repair if you proceed. If you decide not to proceed, you owe only the service call fee.
LG, Samsung, Whirlpool, GE, KitchenAid, Maytag, Bosch, Miele, Sub-Zero, Wolf, Thermador, Frigidaire, Electrolux, Kenmore, and all major brands.