Not draining, pump failure, not cleaning — Same-day, fixed quote.
Sweetgrass Appliance Co. provides same-day dishwasher repair across Charleston, Mount Pleasant, North Charleston, Summerville, and Goose Creek. Fixed quote after diagnosis. Six days a week.
PPM Edisto River — very soft, no spray arm calcium unlike hard-water inland markets
Hurricane-season surge — control board failures spike after tropical events
Edisto River water at 50–80 PPM gives Charleston dishwashers a genuine advantage: spray arms don't block, heating elements don't scale, and mineral film on dishes is essentially absent from a functioning Charleston dishwasher. When a Charleston dishwasher underperforms, the cause is almost always mechanical — pump failure, drain filter blockage, worn spray arm bearing, or control board fault. We diagnose Charleston dishwashers without the hard-water assumptions that dominate national appliance service logic.
Dishwasher control boards are as vulnerable to Charleston's hurricane-season surges as refrigerator and oven boards. A dishwasher that won't power on or shows persistent error codes in the days after a tropical storm warrants surge-damage assessment before any mechanical diagnosis.
Charleston's Historic Peninsula homes have dishwashers on their second, third, or fourth installation in spaces that were never originally designed for them — each installation making different connection choices. We check connection history on every older Charleston dishwasher call before diagnosing the current fault, since inherited issues from previous installations frequently contribute to present problems.
On soft supply, cloudy glass is usually etching — permanent surface wear from too much detergent in too-soft water — not mineral film that vinegar removes. The fix is dosage, not descaling: less detergent, no pre-rinse obsession, rinse aid on. We check the dispenser and water temperature while we're at it.
A little water in the sump well is design; a standing pool is a drain fault. Chopped food in the pump, a kinked drain hose, or a clogged air gap are the ussuals. We clear the path end to end, run a drain test, and check the check-valve so the sink doesn't back-feed it dirty again.
Once vinyl coating splits, rust travels and tine caps only buy time. We can re-tip and patch minor spots or replace the rack outright — and we'll price both against the machine's age honestly. Rust flakes in the pump cost more than a rack, so it's worth deciding before they spread.
Modern machines run long by design — soil sensors and efficiency targets stretch cycles past two hours. Abnormal is when it stalls at one stage: heating delays from a weak element, or a sensor reading dirty forever. We read the cycle history and time the heat rise to separate patience from a real fault.
Every pin is a block we’ve worked — tap a marker for that city’s own page.