Module failure, water line, not producing — Same-day, fixed quote.
Sweetgrass repairs ice maker units across Charleston same-day — the Historic Peninsula's antebellum kitchens to West Ashley and the islands. Soft Edisto water means we skip scale and target coastal-humidity wear. Fixed quote after diagnosis.
Entertaining houses south of Broad lean on undercounter ice machines that need real cleaning cycles, while island kitchens mostly run door-dispenser makers that jam at the auger. We service both, and we check the supply line's age — peninsula plumbing has surprises.
Summer is when demand triples and weak links snap — a marginal fill valve, a tired module motor, or a freezer running just warm enough to stall the cycle. We verify freezer temperature first, then test the valve and module in sequence. Most units are making ice again before the cooler's finished melting.
Hollow ice means the mold isn't getting enough water — a partly clogged fill valve, low supply pressure, or a fill tube icing up mid-stream. We measure the actual fill volume against spec, clear or replace the restriction, and check the tube heater. Full crescent cubes are the pass-fail test before we leave.
Taste hides in the parts the filter can't reach — the mold surface, the storage bin absorbing freezer odors, and the fill tube itself. We sanitize mold and bin, dump the first few harvests, and check what's stored uncovered nearby. If the water tastes fine from the dispenser, the freezer's the suspect, not the supply.
Overflow means the shutoff isn't hearing 'full' — a bent feeler arm, a blocked sensor eye, or a bail wire stuck in the down position. It's one of the cheaper ice repairs when caught before the auger strains. We free and test the sensing side, then run harvest cycles until the shutoff proves itself.
The whole city and its islands are on our route — the peninsula, West Ashley, James Island, Johns Island — plus the greater Lowcountry, same-day.